Every club is child-centred and aims to create a warm, caring atmosphere, where participative play takes place for all children and they feel supported. Positive behaviour, by all, will be promoted by staff.

Employees will build strong, positive relationships with children and their parents/carers. Staff will always make themselves available to chat or answer questions. Play will be the focus within all of our clubs.

Staff will be trained and supported to develop appropriate play activities in partnership with the children. This will be informed by current play theories and good practice. This means that children will be encouraged to experience outdoor play (in all weathers) and to participate in challenging activities, with an element of supported and managed risk.